Account and Transactional Limits

Understanding Account and Payment Limits

At our core, we're committed to providing a secure and seamless experience for all our users. To achieve this, our system automatically implements certain transactional limits. These aren't arbitrary restrictions; they're carefully calculated based on a variety of factors designed to protect you and maintain the integrity of our platform.

How Account Limits Are Determined

Our system employs a dynamic approach to setting limits. This means that limits are not static; they can adjust over time. Your individual account activity plays a significant role in this. As you continue to use our services, the system learns and adapts, potentially modifying your limits to better suit your usage patterns while always prioritizing security. This ensures a personalized yet consistently safe environment.

The system will apply daily and monthly limits to your account, which are directly tied to your account's activity and security measures. This applies to both Top-Ups and Withdrawals.

Limits are not disclosed for security reasons, but you will always get notified through the app whenever a limit has been exceeded. 

Payment Method Specific Limits

It's also important to understand that each payment method you use has its own distinct daily and monthly limits. These limits operate independently of your account's overall activity or any loyalty level you may have attained. They are governed by specific security parameters unique to that payment method, adding an extra layer of protection to your transactions.