I didn’t receive my promotional bonus

At iCash.one we run special promotions that users can join depending on their activity and usage of the app.

1. Review the promotion rules

Each campaign has its own requirements, such as:

• Using a valid promo code
• Making a transaction with a minimum amount
• Reaching a certain number of operations within the promo period
• Promotion’s expiration date

👉 Always check the Terms and Conditions to confirm whether you qualify.

2. If you met the rules but didn’t get the bonus

If you believe you met all the requirements but didn’t receive your bonus, please contact us and share:

• The promo code (if applicable)
• Details of the promotion
• A screenshot showing your participation

With this information, our team can review your case and confirm if the bonus applies.

Expired Promotion

Some promotions have a defined validity period. If you are trying to claim a benefit and it is not available, it may be that the promotion has already expired. We recommend always checking the expiration date of any campaign.

If you are certain the promotion is still active or want to confirm, please send us the promo code and any relevant details (such as where you saw it, link, minimum amount, etc.). With this information, we can verify and provide the appropriate response.

Keep an eye on our new promotions, which are launched periodically! ☺️