Skip to main content

Expiration of iCoins

Updated

iCoins are valid for 12 months from the day they are earned.
For example, iCoins collected in July 2024 must be redeemed before August 1, 2025. We’ll remind you as the expiration date gets closer.

 

My iCoins have expired. What can I do?

Once iCoins expire, they cannot be recovered.
To make the most of your rewards, remember to redeem your iCoins before the expiration date.

Comments

2 comments

Date Votes
  • montajul molla

    Payment Expired but Amount Debited – Please Resolve

    Hello Support Team,

    I made a UPI payment of ₹1,999.55 for my deposit, and the amount was successfully debited from my bank account. However, the payment status on your platform is showing “Payment Expired”, and the amount has not been credited to my account.

    Here are my payment details:

    • Payment ID: 501338915
    • Amount Paid: ₹1,999.55
    • UPI Ref ID: 622570401832
    • Transaction ID: NEF8658fa11548945589af7cfedca52c2af
    • Payment Date & Time: 13 August 2026, 9:36 PM

    I have attached the payment proof/screenshot for verification.

    Please check this transaction and either credit the amount to my account or process a refund as soon as possible.

    Thank you for your assistance.

    0
  • montajul molla

    Look, I made a bKash deposit on August 13th, but for some reason, the payment did not reach my account; this is an error on your end, not mine. I am providing all my details—please check them.I have provided the bank statement here for your review. I had also applied for a refund through my bank, but the iCash support team rejected it; this is entirely the fault of the iCash team. You should keep in mind that if ordinary customers are harassed in this manner, they will never use this app again. I hope iCash will resolve my issue very quickly. Thank you.

    0

Please sign in to leave a comment.