iCoins Not Received

iCoins are usually credited to your account shortly after making a deposit at authorized merchants. In some cases, it may take up to 24 hours for them to appear in your Rewards balance.

If your iCoins haven’t arrived within this timeframe, please contact Support and share the transaction details (including proof of payment if possible) so we can investigate and ensure your iCoins are credited correctly.

Daily iCoins limits

The number of iCoins you can earn per day depends on your loyalty tier and your activity. These limits are designed to keep the program fair and transparent for all users.