Merchant Cashout Vouchers

When you request a withdrawal from a partner website using the iCash.One Voucher method, a voucher code will be sent to the email address registered during the transaction.

Withdrawal processing times depend on the partner website, but vouchers are usually delivered within a few minutes once the withdrawal is completed.

If you have not received your voucher, please make sure to:

• Check your spam or junk folder.
• Confirm that your email address has been successfully verified.

Email validation is required to ensure vouchers are delivered securely to the correct recipient.

You can access and manage your vouchers through our secure portal:
https://portal.icash.one/login

Please log in using the same email address used during the transaction.

At the moment, iCash.One vouchers cannot be added directly to your iCash.One account balance. To redeem your voucher, you must contact a local reseller available in your country. The reseller will guide you through the available redemption methods.

You can also track and review your voucher details directly from your account portal under the voucher section.

If you still need assistance, please contact our Support team and share:

• The partner website used for the withdrawal.
• A brief description of the issue.

Our team will review your case and assist you as soon as possible.

List of Countries for Authorized Reseller contacts:

Argentina: https://www.icash.one/countries/ar

Bangladesh: https://www.icash.one/countries/bd

Bolivia: https://www.icash.one/countries/bo

Brazil: https://www.icash.one/countries/br

Cambodia: https://www.icash.one/countries/cambodia

Canada: https://www.icash.one/countries/ca

Chile: https://www.icash.one/countries/cl

China: https://www.icash.one/countries/cn

Colombia: https://www.icash.one/countries/co

Ecuador: https://www.icash.one/countries/ec

Egypt: https://www.icash.one/countries/eg

El Salvador: https://www.icash.one/countries/sv

Guatemala: https://www.icash.one/countries/gt

Honduras: https://www.icash.one/countries/hn

India: https://www.icash.one/countries/in

Indonesia: https://www.icash.one/countries/id

Ivory Coast: https://www.icash.one/countries/ivory-coast

Japan: https://www.icash.one/countries/jp

Kenya: https://www.icash.one/countries/ke

Malaysia: https://www.icash.one/countries/my

Mexico: https://www.icash.one/countries/mx

Pakistan: https://www.icash.one/countries/pk

Panama: https://www.icash.one/countries/pa

Paraguay: https://www.icash.one/countries/py

Peru: https://www.icash.one/countries/pe

Phillipines: https://www.icash.one/countries/ph

Saudi Arabia: https://www.icash.one/countries/sa

Singapore: https://www.icash.one/countries/sg

South Africa: https://www.icash.one/countries/za

South Korea: https://www.icash.one/countries/kr

Taiwan: https://www.icash.one/countries/tw

Tanzania: https://www.icash.one/countries/tz

Thailand: https://www.icash.one/countries/th

Turkey: https://www.icash.one/countries/tr

Uganda: https://www.icash.one/countries/ug

United Arab Emirates: https://www.icash.one/countries/ae

Uruguay: https://www.icash.one/countries/uy

Venezuela: https://www.icash.one/countries/ve

Vietnam: https://www.icash.one/countries/vn