Changing your birth date

The birth date in your iCash.one account is taken directly from the identity document you provided during KYC.

Why you can’t change it in the app

For security reasons, your date of birth can’t be edited manually. This ensures that your account information always matches your official ID.

What to do if the date is wrong

If your birth date was read incorrectly during verification, please contact our support team. Share the correct date and be ready to provide your ID again if necessary. Our team will guide you through the steps to fix it safely.

Quick summary

• Your birth date comes from your ID.
• It cannot be updated manually in the app.
• If it’s wrong, reach out to support and we’ll help you correct it.