How does account verification (KYC) work?
Account verification is a mandatory step to activate and use an iCash.One account.
It ensures compliance with regulatory standards and confirms user identity through a multistep validation process that includes biometric checks.
Identity verification (KYC – Know Your Customer) is required to verify the authenticity of each user.
It helps maintain platform security, prevent unauthorized activity, and meet financial compliance requirements.
What documents are accepted for KYC verification?
You must upload a clear photo of a valid identity document, showing both front and back.
The following documents are accepted:
Passport
Aadhaar
Voter ID card
Driving License
PAN (Permanent Account Number)
What are the steps to complete verification?
The KYC process includes the following stages:
Document upload – A clear photo of both sides of a valid identity document.
Biometric validation – A system check that compares the selfie to the photo on the ID to confirm authenticity.
What are the photo requirements?
To ensure the verification is successful, all submitted images must meet these criteria:
The document must be valid and unexpired.
Photos must be clear, in color, and free of glare or blur.
Both sides of the ID must be included.
Only original physical documents are accepted.
What if verification fails?
If the automated verification cannot be completed, our Support Team will assist you with the issue and help restore your KYC verification.
Support will verify the submitted information and assist with completing the process if any corrections or additional documents are required.
Comments
6 comments
Give my withdrawal
Deposit issue 5000 pending
Withdrawal success but not credited my account bank balance 20000
3000 deposited amount not credited yet from 28/02/2026 onwards. There is no response and no contact
Dear team I can't withdrawal my wining fund
Plz help me last 48 hour I am sending mail but no budy exactly rply
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