Changing Your Account Details

If you wish to change the email or phone number associated to your account, please contact our support team through support@icash.one

If there’s a mistake in your name (such as a typo or wrong name), you can also contact support@icash.one. They will review your case and provide the necessary guidance.

What to do if the name is incorrect?

You won’t be able to edit or update your profile name on your own. This option is not currently available.

What does this mean for name changes?

At the moment, users are not able to change the name registered on their account through the app or website.

What do I need to provide to request a change to the name in my account?

Please provide your First and Last Names, as well as a valid identification document that shows both First and Last Names as requested.